Shipping policy
Last updated: February 2026
Welcome to Shop One Place! We’re committed to delivering your order as quickly and smoothly as possible. Please review our updated Shipping Policy below.
1. Shipping Destinations
We proudly ship worldwide.
-
United States & U.S. Territories:
We ship to all U.S. states, P.O. Boxes, APO/FPO military addresses, Puerto Rico, Guam, and the U.S. Virgin Islands. -
International Shipping (Worldwide):
We now offer global shipping to many international destinations.
Please note: Not all products are eligible for international delivery. Eligible items and available shipping options for your country will appear automatically at checkout.
If your location is not supported at checkout or you have questions about delivery to your region, please contact us at support@shoponeplace.com.
2. Order Processing Time
Orders are typically processed within 10–15 business days from the date of purchase.
Processing may take longer during holidays, sales events, or peak seasons.
3. Shipping Methods & Delivery Estimates
Domestic (U.S.) Shipping
- Standard Shipping: 10–15 business days
-
Express Shipping: 3–4 business days
(Express shipping is not available for international orders.)
International Shipping
-
Standard International Shipping: 10–15 business days
Delivery times may vary by destination and customs processing.
Note: All delivery timeframes are estimates and may be affected by factors outside our control, such as postal delays, customs inspections, or weather events.
4. Shipping Costs
Shipping fees are calculated at checkout based on:
- Shipping destination
- Order weight
- Selected shipping method
International customers are responsible for any customs duties, taxes, or import fees required by their country.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with your tracking number.
You can check your tracking link anytime on the carrier’s website.
6. Delayed, Missing, or Lost Shipments
We work closely with our suppliers and carriers to ensure on-time deliveries, but delays can occur due to customs, transit issues, or other circumstances beyond our control.
If your order is delayed or appears lost, please contact us at support@shoponeplace.com and we will assist you in resolving the issue.
7. Incorrect or Incomplete Addresses
Customers are responsible for entering the correct shipping address at checkout.
Shop One Place is not responsible for packages lost due to incorrect or incomplete addresses.
If a shipment is returned or requires rerouting, additional shipping charges may apply.
8. International Orders — Returns & Quality Issues
Please note:
- International orders are not eligible for returns or exchanges.
- However, if there are any quality issues or defects, please contact us within 7 days of delivery at support@shoponeplace.com and we will help resolve the matter.
9. Contact Us
If you have any questions about this Shipping Policy, please contact our Customer Support team at:
Thank you for shopping with Shop One Place! We appreciate your business.